Start a Direct Message

Purpose: Private 1-to-1 communication directly between two employees.

Step-by-step:

1. Open Flow in the app

2. Go to the “Direct” tab

3. Tap the three dots in the top-right corner

4. Select “Start Direct Message” (or find the person in the list if you’ve messaged before)

5. Select the colleague you want to message

6. Write your message

7. Send the message

Features in Direct Messages:

• All the same features as other messages:

  • Text, emojis, attachments

  • Inspectly link

  • Tagging (even though only two people)

  • Like messages (long press)

  • Have messages read aloud

• Mark conversations as favorites

• Mark as read

Limitations:

• Internal communication only (Inspectly users only)

• Cannot invite additional people (use a channel instead)

Typical use cases:

• Foreman messages the project manager directly: “How is project X progressing?”

• Employee asks QHSE manager about a procedure without involving the whole team

• Quick clarification between two colleagues on a specific task