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title: Download and update the app
description: Help Center
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# Download and update the app

**Note:** To download our app, you need to use an Android or Apple device. However, we recommend not using Huawei phones and tablets, as Google Play may not function correctly with the app on certain Huawei models.

 

#### **In this article, you will find:**

- [Download the app](https://help.inspectly.com/en/download-and-update-the-app#create1)
- [Update the app](https://help.inspectly.com/en/download-and-update-the-app#create2)
- [Especially for Apple devices](https://help.inspectly.com/en/download-and-update-the-app#create3)
- [Check your app version](https://help.inspectly.com/en/download-and-update-the-app#create4)

 

### **Download the app**

Android devices - download the app here: [Google Play Store](https://play.google.com/store/apps/details?id=com.inspectly.inspectlyapp&hl=da&gl=US)

Apple devices - download the app here: [App Store](https://apps.apple.com/dk/app/inspectly-app/id1600890511)

After installation, log in with your credentials, which consist of a Company ID, username, and password.

 

 

### **Update the app**

You can check if you need to download an update for the app by looking for the "Update" button in the Google Play Store or App Store.

Android devices can check here: [Google Play Store](https://play.google.com/store/apps/details?id=com.inspectly.inspectlyapp&hl=da&gl=US)

Apple devices can check here: [App Store](https://apps.apple.com/dk/app/inspectly-app/id1600890511)

 

**Note: On Apple devices, the "Update" button does not always appear in the overview. Read below to ensure you have the latest update for your Inspectly App.**

 

 

### **Especially for Apple devices**

On Apple devices, be aware that the option to update may not always appear in the search results overview. You need to tap on the app in the App Store to see the "Update" button.

 

**"Update" button directly from the search results overview:**

![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20528292630173.png?width=285&height=98&name=20528292630173.png)

 

**If there is only an "Open" button in the overview, tap the app logo to go to the app page and check if there is an "Update" button.**

![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20528278562717.png?width=285&height=93&name=20528278562717.png)

![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20528292636317.png?width=285&height=312&name=20528292636317.png)

 

 

### **Check your app version**

You can check which version of the app you have in the app's settings:

Log in to the app ➜ Tap the three horizontal lines at the bottom left ➜ Settings

![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20528278570781.png?width=285&height=617&name=20528278570781.png)

 

 

### **Contact us**

If you have any questions, you are always more than welcome to contact our support at [support@inspectly.com](mailto:support@inspectly.com)

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