--- title: Create and answer a defect in the app description: Help Center --- [Skip to content](https://help.inspectly.com/en/create-and-answer-a-defect-in-the-app#main-content) English Show submenu for translations [![Inspectly-logo.png\]](https://help.inspectly.com/hs-fs/hubfs/Inspectly-logo.png?height=40&name=Inspectly-logo.png)](https://help.inspectly.com/en?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to inspectly.com](https://inspectly.com/) [Go to inspectly.com](https://inspectly.com/) Hi, how can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.inspectly.com/en?hsLang=en) 2. [Inspectly App](https://help.inspectly.com/en/inspectly-app?hsLang=en) 3. [Tasks](https://help.inspectly.com/en/inspectly-app?hsLang=en#tasks) # Create and answer a defect in the app In this article, you will find a guide on how to create and answer a defect in the app.    #### **In this article, you will find:** - [Create a defect](https://help.inspectly.com/en/create-and-answer-a-defect-in-the-app#create1) - [Respond to a defect](https://help.inspectly.com/en/create-and-answer-a-defect-in-the-app#create2)   ### **Create a defect** 1\. Select the project you want to create a defect for. 2\. Press here to go to registrations or Select subproject for registration and the subproject you want to create defects for. (If a subproject is created on your project) ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906333597.png?width=285&height=617&name=20670906333597.png)  ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906338077.png?width=285&height=617&name=20670906338077.png)   3\. Press the "Defects" module. 4\. Create defect. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906343453.png?width=285&height=617&name=20670906343453.png)  ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670897670429.png?width=285&height=617&name=20670897670429.png)   5\. Select a defect list to create your defect. In this guide, a defect is created "Without a list." 6\. Fill out the defect form with relevant information. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670897675933.png?width=285&height=617&name=20670897675933.png)  ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906357405.png?width=285&height=617&name=20670906357405.png)   7\. After filling out the defect form, press save. 8\. Press "Save" to create the defect, or "Save and New" if you want to create more defects. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906361629.png?width=285&height=617&name=20670906361629.png)  ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670897692957.png?width=285&height=617&name=20670897692957.png)   You can view your created defects in the defect overview. In the next section, we will go through how to respond to a defect in the app. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933929162781.png?width=285&height=617&name=22933929162781.png)     ### **Respond to a defect** 1\. Select the project you want to respond to a defect for. 2\. Select the subproject you want to respond to defects for. (If subprojects are active on your project) ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906333597.png?width=285&height=617&name=20670906333597.png)  ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906338077.png?width=285&height=617&name=20670906338077.png)   3\. Press the "Defects" module. 4\. Press "Respond to Defect." ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906343453.png?width=285&height=617&name=20670906343453.png)  ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/20670906375837.png?width=285&height=617&name=20670906375837.png)   5\. Press the defect you want to respond to. 6\. Respond. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933883299613.png?width=285&height=617&name=22933883299613.png)   ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933929166365.png?width=285&height=617&name=22933929166365.png)   7\. You can now mark the defect as "Completed" or "Rejected." You can also add a comment to the defect. 8\. Your defect is now "Completed" and can be "Approved." ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933883302685.png?width=285&height=617&name=22933883302685.png)   ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933883305245.png?width=285&height=617&name=22933883305245.png)   9\. Press "Answer" to approve the defect. 10\. Here you can write a comment on the defect and add a picture as documentation. Finish by pressing the blue checkmark to save. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933883307037.png?width=285&height=617&name=22933883307037.png)   ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933883314461.png?width=285&height=615&name=22933883314461.png)   The defect is now saved under "Approved" defects. ![](https://help.inspectly.com/hs-fs/hubfs/Knowledge%20Base%20Import/22933883315613.png?width=285&height=617&name=22933883315613.png)     ### **Contact us** If you have any questions, you are always more than welcome to contact our support at [support@inspectly.com](mailto:support@inspectly.com) - [Guides for use and setup](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#main-content) - [Users](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#users) - [Digital QA / Checklists](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#digital-qa-checklists) - [Punch Lists](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#punch-lists) - [Inspection](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#inspection) - [Photo Documentation](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#photo-documentation) - [Files and Drawings](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#files-and-drawings) - [Projectweb - External use](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#projectweb-external-use) - [Account Settings](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#account-settings) - [Market place](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#market-place) - [Projects](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#projects) - [Reports and prints](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#reports-and-prints) - [Insights Center](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#insights-center) - [Tasks](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#tasks) - [Change Orders](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#change-orders) - [Handover](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#handover) - [Projectweb - Setup](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#projectweb-setup) - [Tile menu](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#tile-menu) - [Additional modules and settings](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#additional-modules-and-settings) - [Dashboards](https://help.inspectly.com/en/guides-for-use-and-setup?hsLang=en#dashboards) - [Flow](https://help.inspectly.com/en/flow?hsLang=en#main-content) - [Knowledge Alerts](https://help.inspectly.com/en/flow?hsLang=en#knowledge-alerts) - [Files](https://help.inspectly.com/en/flow?hsLang=en#files) - [Inspectly App](https://help.inspectly.com/en/inspectly-app?hsLang=en#main-content) - [In general](https://help.inspectly.com/en/inspectly-app?hsLang=en#in-general) - [Projects](https://help.inspectly.com/en/inspectly-app?hsLang=en#projects) - [Digital QA / Checklists](https://help.inspectly.com/en/inspectly-app?hsLang=en#digital-qa-checklists) - [Menu and settings](https://help.inspectly.com/en/inspectly-app?hsLang=en#menu-and-settings) - [Photo Documentation](https://help.inspectly.com/en/inspectly-app?hsLang=en#photo-documentation) - [Tasks](https://help.inspectly.com/en/inspectly-app?hsLang=en#tasks) - [New Releases](https://help.inspectly.com/en/new-releases?hsLang=en#main-content) - [Admin News](https://help.inspectly.com/en/new-releases?hsLang=en#admin-news) - [New in App](https://help.inspectly.com/en/new-releases?hsLang=en#new-in-app) - [Integrations](https://help.inspectly.com/en/integrations?hsLang=en#main-content) - [Integrations](https://help.inspectly.com/en/integrations?hsLang=en#integrations) [![Inspectly - Contractors favorite tool for documentation](https://help.inspectly.com/hs-fs/hubfs/avidly/assets/logos/inspectly_grey_pink_web.png?width=93&height=24&name=inspectly_grey_pink_web.png "Inspectly - Contractors favorite tool for documentation")](http://inspectly.com) [Inspectly | Help Center](https://help.inspectly.com/en?hsLang=en) Copyright © 2025, Inspectly